New Technology Disaster: Who Or What Is Responsible?

1) Describe three effect or ERP failure based on the case above?

3 effect of ERP failure based on the case above:

- Hersyey Food Corporation, for example issued a major profits warning because of massive distribution problems following the flawed implementation of an ERP system.
-Failed information technology implementations have created serious financial problems for a member of corporations.
-Many lacking stores Hersyey ERP implementation.
-Whirlpool Corporation had similar problem due to a problematic ERP implementation.
-Problem with an ERP implementation at the pharmaceutical distributor FoxMeyer caused the company to annouce US 500 million lawshit against SAP and Andersen Consulting (now Accenture
-British organization, including the BBC and Newcastle University also experienced major ERP implementation problems.

2) Describe four factors that organization should assess in choosing ERP vendor.

4 factors that organization should access in choosing ERP vendor:

    There are four factors that an organization should assess when choosing ERP vendor. First factors is establish an internal project team comprised of IT leaders and process or functional owners from different areas to review potential vendors. Most software companies offer a wide variety of solutions but typically specialize in four to five vertical market. To find out which companies have the best track record in your industry and functional areas, do market research. Second factor is study IT industry analyst report. They will tell you which software product are best-of-breed and which vendor are committed to your industry. Both publications and analyst report will keep you up to date on general trends and developments in the industry. Third factor is develop pointed questions that address any concerns or unique needs. For example, do you need a payroll module? Do you use encumbrance accounting? Not every vendor offer these capabilities. The fourth factor is evaluate each vendor's financial stability, including obligation, payment history (by looking at Dun & Bradstreet reports) and company profile and credit ratings. For public companies, financial data is accessible from financial Web sites and public filing like 10Ks and 10Qs. Review the company's balance sheet, profitability, market share, market capitalization, and analyst opinions. For private companies, limited information may be available.